Application for Internet Banking: 8 Samples to Activate, Reset or Deactivate
Updated
How to write an application for internet banking, with eight samples, a format table, documents and online activation steps.

An application for internet banking is a short letter to your branch manager asking the bank to activate net banking on your account. Write your name, account number, account type and customer ID if you know it, your registered mobile number and email, and the access you need (view only or full transactions). Sign as per bank records and attach an ID copy. Use the same letter format to reset a locked login, add a joint holder, enable business access or deactivate the service.
This guide gives the format, a fill-in letter, eight samples, documents and online activation steps.
Key Takeaways
- Mention account number, customer ID, registered mobile and email.
- State the access you need: view only or view and transactions.
- Many banks let you register online with a debit card and OTP, without any letter.
- Business and joint accounts often need a branch request or board resolution.
- Never share your login ID, password or OTP with anyone.
Application for Internet Banking: Format
| Part | What to write |
|---|---|
| To, | The Branch Manager, bank, branch, city |
| Date | Date of writing |
| Subject | Request to activate internet banking |
| Salutation | Dear Sir/Madam, |
| Account details | Name, account number, customer ID, account type |
| Contact | Registered mobile number and email |
| Request | Activate net banking with view or transaction rights |
| Enclosures | ID proof, bank form (if any) |
| Closing | Yours faithfully, signature as per records |
Write Your Application
Fill in the fields on the right. The letter updates as you type; print and sign it.
To,
The Branch Manager,
[Bank name],
[Branch and city]
Date:
Subject: [Request to activate internet banking]
Dear Sir/Madam,
I, [your name], hold a [savings] account (No. [account number], Customer ID [customer ID]) in your branch. [Kindly activate internet banking with full transaction rights on my account.]
My registered mobile number is [mobile] and my email is [email]. [A copy of my ID proof is attached.]
Yours faithfully,
[your name]
8 Application for Internet Banking Samples
Names, banks and numbers below are fictional or masked. Each application for internet banking gives the account details and the exact request.
1. Activate internet banking (savings account)
To,
The Branch Manager,
ABC Bank,
Civil Lines, Kanpur
Date: 13 November 2026
Subject: Request to activate internet banking
Dear Sir,
I, Vinod Kumar, hold savings account No. XXXXXXXX4521 (Customer ID XXXX9087) in your branch. Kindly activate internet banking with full transaction rights on my account.
My registered mobile number is 98XXXXXX34, and my email is already registered with the bank. A copy of my Aadhaar card is attached.
Yours faithfully,
Vinod Kumar
2. View-only access
To,
The Branch Manager,
XYZ Bank,
Sadar, Sagar
Date: 13 November 2026
Subject: Internet banking with view-only rights
Dear Sir,
I am a senior citizen with pension account No. XXXXXXXX3390. I only want to check my balance and statements online.
Kindly activate internet banking with view-only rights. My son will help me with the first login.
Yours faithfully,
Ramprasad Ahirwar
3. Reset a locked login
To,
The Branch Manager,
PQR Bank,
Kothrud, Pune
Date: 13 November 2026
Subject: Reset of locked internet banking login
Dear Madam,
My internet banking login for savings account No. XXXXXXXX2211 is locked after wrong password attempts, and online reset is failing.
Kindly unlock the login and help me reset the password. My ID proof is attached.
Yours faithfully,
Rohan Pawar
Registered mobile: 97XXXXXX45
4. Joint account
To,
The Branch Manager,
ABC Bank,
Andheri West, Mumbai
Date: 13 November 2026
Subject: Internet banking for joint account holders
Dear Sir,
We hold joint savings account No. XXXXXXXX7788 on an “either or survivor” basis. Kindly activate internet banking for both holders, with separate user IDs.
Our ID proofs are attached.
Yours faithfully,
Nirav Patel ____________
Hetal Patel ____________
5. Current account of a proprietorship
Sharma Traders
MI Road, Jaipur
Date: 13 November 2026
To,
The Branch Manager,
XYZ Bank, Malviya Nagar, Jaipur
Subject: Corporate internet banking for current account
Dear Sir,
We request you to activate internet banking with transaction rights on our current account No. XXXXXXXX6601.
The bank’s corporate net banking form, signed by the proprietor, is enclosed.
Yours faithfully,
Rakesh Sharma
Proprietor
6. Increase online transfer limit
To,
The Branch Manager,
ABC Bank,
Aliganj, Lucknow
Date: 13 November 2026
Subject: Increase in internet banking transfer limit
Dear Sir,
I hold savings account No. XXXXXXXX5402. I need to pay my child’s college fee online, which is above my current daily limit.
Kindly raise my internet banking transfer limit to ₹2,00,000 per day.
Yours faithfully,
Sanjay Verma
7. Deactivate internet banking
To,
The Branch Manager,
PQR Bank,
Arera Colony, Bhopal
Date: 13 November 2026
Subject: Deactivation of internet banking
Dear Madam,
I no longer use internet banking for savings account No. XXXXXXXX8812. Kindly deactivate the service on my account.
Yours faithfully,
Anil Sharma
8. Hindi version
सेवा में,
श्रीमान शाखा प्रबंधक महोदय,
ABC बैंक, सिविल लाइंस शाखा, कानपुर
दिनांक: 13 नवंबर 2026
विषय: इंटरनेट बैंकिंग चालू करने हेतु
महोदय,
सविनय निवेदन है कि मेरा बचत खाता संख्या XXXX4521 आपकी शाखा में है। कृपया मेरे खाते पर इंटरनेट बैंकिंग सुविधा चालू करने की कृपा करें।
मेरा पंजीकृत मोबाइल नंबर 98XXXXXX34 है। आधार कार्ड की प्रति संलग्न है।
प्रार्थी,
विनोद कुमार
Online Activation (No Letter Needed)
Most banks let savings account holders register for internet banking online. However, you need an active debit card and a mobile number linked to the account. Consequently, a written application for internet banking is mainly useful when online registration fails, or for joint, business or senior citizen accounts.
- Open the bank’s official website or app.
- Choose “New user” or “Register”.
- Enter account number or customer ID, and verify with OTP.
- Validate with debit card details or Aadhaar, as your bank allows.
- Set your login and transaction passwords.
Documents Usually Required
| Document | When |
|---|---|
| Written application or bank form | Branch activation |
| ID proof (Aadhaar, PAN) | Always |
| Board resolution or authority letter | Company or firm accounts |
| Signatures of all holders | Joint accounts, as per mode of operation |
Rules differ by bank. Therefore, ask your branch for the current form before you submit your application for internet banking.
Safety Tips
- Type the bank’s address yourself; avoid links in SMS or email.
- Never share your password or OTP, even with callers claiming to be bank staff.
- Set a daily transfer limit that matches your needs.
- Log out after use, especially on shared computers.
- Keep SMS and email alerts on to spot any unknown transaction.
Internet Banking vs Mobile Banking
Internet banking works through the bank’s website on a computer or phone browser. Mobile banking works through the bank’s app. Both usually use the same customer ID. However, the app may need a separate registration on your phone, linked to your SIM card.
Useful Phrases
| Purpose | Phrase |
|---|---|
| Activation | Kindly activate internet banking on my account. |
| Rights | with view-only / full transaction rights |
| Reset | Kindly unlock my login and help me reset the password. |
| Limit | Kindly raise my transfer limit to ₹___ per day. |
| Deactivation | Kindly deactivate internet banking on my account. |
Mistakes to Avoid
- Unregistered mobile number. Update it first, or OTPs will not arrive.
- Missing customer ID. Find it in your passbook, cheque book or welcome kit.
- Signature mismatch. Sign as in bank records.
- Vague request. Say whether you need view or transaction rights.
Related Bank Letters
New customers can start with the application for opening bank account. For a debit card, see the application for new ATM card, and for cheques, the application for cheque book. For KYC updates, read the KYC application letter in Hindi. Other requests go in an application to bank manager.
Frequently Asked Questions
How do I write an application for internet banking?
Address the branch manager, give your name, account number, customer ID, registered mobile and email, request activation with the rights you need, attach ID proof and sign.
Can I activate internet banking without visiting the branch?
Yes. Most banks allow online registration with a debit card, account details and OTP.
What is a customer ID?
A unique number the bank gives each customer; it is printed in the passbook, cheque book or welcome letter.
What is view-only internet banking?
Access that shows balances and statements but does not allow transfers.
How do I unlock a locked internet banking login?
Use the online “forgot password” option; if it fails, submit a written request at your branch.
Can joint account holders get separate logins?
Many banks allow it, depending on the mode of operation. Ask your branch.
Is there a charge for internet banking?
Usually no for retail customers. Check your bank’s schedule of charges.
How do I stop internet banking?
Submit a deactivation request at the branch, or use the option in net banking if available.
Can I use internet banking on my phone?
Yes. Most banks offer the same service through a mobile banking app, often with the same customer ID.
Before You Submit
Check your application for internet banking for the account number, customer ID, mobile number, requested rights and signature. More formats are in our bank and official letters section.
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